Question 1

What are the Shipping Times?

Accepted Answer

Prints typically ship within 2 business days.

Originals take around a week to prepare, as I make sure each piece is ready to travel safely. If you live in the Edmonton area, I would be happy to offer you local pickup or I can drop off at your home.

As soon as your order ships, you’ll receive an email with tracking information sent to the email used at checkout.

Question 2

Can I Change Something In My Order?

Accepted Answer

We start packing orders right away, so exchanges aren’t available after checkout. Be sure to take your time choosing the piece that’s perfect for you! Need to update your shipping address? Let us know within 24 hours of placing your order and we’ll try our best, changes after that may not be possible.

Question 3

Where Can I Find My Order Confirmation?

Accepted Answer

Right after checkout, we’ll send your order confirmation and invoice directly to your email. If it’s not in your inbox, take a quick look in your spam or junk folder, it may be there.

Question 4

What Is The Best Way To Contact You?

Accepted Answer

Have a question about your order or an inquiry about a piece or a commission? Simply head to the Contact page and fill out the form. It helps keep everything organized on our end so we can get back to you as quickly as possible.

Question 5

Will My Print Be Hand-Signed?

Accepted Answer

Yes, all open-edition prints 8x8 or larger are hand-signed.

Question 6

Can I Commission A Custom Piece?

Accepted Answer

Yes, I’m currently accepting commissions! If you’re interested in a custom piece, head over to the Commission page for all the details; everything from the consultation process, 50% installment payment and how to get started.

Question 7

If I commission a painting, can the artist reproduce the image?

Accepted Answer

When you commission a painting, the artist kindly reserves the right to create reproductions of the artwork, such as prints or exhibition displays. This allows the art to be shared more widely, while your original remains one of a kind and truly special.

Question 8

Do You Ship Worldwide?

Accepted Answer

Absolutely! Everything we offer in the studio is available to purchase worldwide. Shipping costs are calculated at checkout. We ship with FedEx, Purolator, or UPS, you get to choose the courier based on what works best for your timeline and budget.

Question 9

I’m a U.S. based collector—what do I need to know about international shipping?

Accepted Answer

I love sending my work to the U.S.! To make sure your art arrives safely and without any "border blues," there are a few things to keep in mind depending on what you’ve ordered:

For Art Prints: I ship these via tracked couriers for speed and safety. Because prints are considered "paper-based goods," they typically clear customs easily. You do not need to provide a Tax ID or SSN for print orders.

For Original Paintings: Because original works are higher-value unique items, U.S. Customs and Border Protection (CBP) requires a Tax Identification Number (TIN) for the shipping paperwork. This ensures your investment isn't delayed or held at the border.

Note: I know this feels like a big ask! Please rest assured that I only use this number for the official customs manifest to get your painting home safely.

For Individuals: This is your SSN.
For Businesses: This is your EIN.
Customs & Brokerage (Originals Only): While original art is generally duty-free, please be aware that private couriers (like FedEx or UPS) charge a brokerage fee for the service of clearing the package through customs. In the rare event of unexpected state taxes or tariffs, these are the responsibility of the collector.

What happens after I order? If you’ve purchased an original and haven't provided your TIN at checkout, I’ll reach out to you personally to get those details before I ship. I’m here to make the process as smooth as possible so you can get to the best part—hanging your new art!

One-of-a-kind originals, held in private collections across Canada and internationally

FAQs